Electronic commerce (ecommerce) is the sale of goods and services, or the transmission of funds or data, through an electronic network, mainly the Internet.
These commercial operations are carried out as business to business (E to E), business to consumer (E to C), consumer to consumer (C to C) and consumer to business (C to E).
The term electronic commerce includes electronic commerce of physical and intangible goods such as information. The electronic provision of services such as after-sales support or legal advice online. It also includes all the steps involved in the trade, such as the payment of online marketing orders and delivery support shopify tools.
With the advancement of technology, more and more people use the Internet and are learning to use the web for their basic and daily needs.
Electronic commerce can help small businesses improve their income and grow exponentially. We give you 5 simple and short steps (but very effective) to follow.
1 – Use social networks wisely.
A presence on social media platforms such as Facebook is an important way to gain exposure for your image and products.
However, having social media profiles is not enough.
You need to actively engage with your followers and consumers by publishing unique and interesting content, special offers, promotions and contests where you really help encourage your followers to visit the website and become paid customers.
2 – Update the website regularly.
These updates are very important to improve search engine positioning, make the website visible and direct traffic direction.
3 – Inculcate a sense of immediacy
We live in an era of today and now, offer fast services and agile responses that will encourage and inspire your customers to make their purchases and know that they will have their products immediately.
4 – Honesty and transparency
Being transparent will help you improve your image and income. To keep their customers happy, it is crucial that the owner is an open and honest person, especially when it comes to prices and delivery costs.
Always defend and take care of your customers and the business will take care of itself if only one day a great businessman said.